Ask us a question
Find contact information for:
- bookings and visitor information
- DOC offices and visitor centres
- general enquiries
- Official Information Act requests
- media enquiries
If you want to call, phone the local DOC office or visitor centre.
COVID-19: Stay safe
Budget 2020: Environment jobs
Find a job on the careers site.
Report pests and identify species
How to report pests and identify species.
Tell us something
- Give feedback about this website.
- Let us know about your recent visit or issues with huts and tracks.
- Update your details for remedial payments if you were employed by DOC during 2010–17.
Report illegal activity
Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).
If you're Deaf, hearing impaired, Deafblind or speech impaired you can use the New Zealand Relay Service to call us.
Illegal activity includes:
- illegal whitebaiting
- vandalism of huts and tracks
- removal of plants from reserves
- killing or catching native wildlife
- fishing in marine reserves
- disturbing marine mammals.
More information about reporting illegal activity
Report sick, injured or dead wildlife
- 1–2 animals: Call the DOC emergency hotline 0800 DOC HOT (0800 362 468).
- 3 or more animals: A group of affected animals could be a biosecurity concern. Call the Ministry for Primary Industries (MPI) pest and disease hotline 0800 80 99 66.
- Whale or dolphin strandings: Call the DOC emergency hotline 0800 DOC HOT (0800 362 468).
Report conservation emergencies
Call the DOC emergency hotline 0800 DOC HOT (0800 362 468).
If you're Deaf, hearing impaired, Deafblind or speech impaired you can use the New Zealand Relay Service to call us.
Conservation emergencies include damaged and/or unsafe visitor facilities.
Call 111 for all fire and search and rescue emergencies.
