It is easy to modify or cancel your bookings. Just log back into your booking account on the DOC booking system. 

1. Select My Account in the green bar, top right of page.
   
   
2. Then select All GW bookings to see your Great Walks bookings or My Bookings for all non-Great Walk hut, campsite and lodge bookings.
   
   
3. Find the booking you want to change.
   
   
4. Click Modify to change dates, the number of people or nights or add vehicle registration number.  For Great Walks bookings you can also change a person’s details.
   
   
5. Click Cancel to cancel your booking. Fees may apply – check terms and conditions. If your cancellation is weather or medical related, to avoid being charged cancellation fees email your cancellation request to booking@doc.govt.nz. It will be assessed and processed.

You can email a copy of your confirmation to yourself by selecting Reprint.

See the Bookings terms and conditions including refunds.