Background
This measure relates to indicator 3.2.2 – Opportunities, facilities and services provided meet customer expectations and preferences.
DOC invests heavily in an extensive portfolio of visitor assets to support recreational opportunities on public conservation lands and waters. These assets undergo continual inspection and maintenance to ensure they continue to meet the expectations of visitors and remain safe to use.
The proportions of structures and tracks managed to standard met performance targets this year. The proportion of huts to standard remained just below the performance target of 90%.
What did we measure?
DOC uses the Destination Management Framework (DMF) to inform management of key visitor assets at the site level. Under the DMF, all visitor sites are classified into one of four categories (Icon, Gateway, Local Treasure and Backcountry). Each category meets the needs of a different primary user group.
DOC has performance targets for three significant categories of assets (‘Structures,’ ‘Huts’ and ‘Tracks’) to ensure its obligations under the Statement of Intent are met and these assets remain safe for the public to use.
What did we find?
Structures decreased and tracks increased in the proportions meeting standards over 2021/2022, with both still meeting performance targets of 95% for structures and 45% for tracks. The proportion of huts to standard remained just below the performance target of 90%.
Structures: DOC managed 13,583 structures for use by visitors to public conservation land in 2021/2022. The proportion of structures managed to standard this year was 96%, which continues to meet the performance target of 95% (Figure 1 & Table 1).
Huts: DOC managed 967 huts for use by visitors to public conservation land in 2021/2022. The proportion of huts managed to standard this year was 89%. This is the same as last year’s proportion of 89%, and remains just below the performance target of 90% which was last reached in 2017/2018 (Figure 2 & Table 1).
Tracks: DOC managed 14,729 km of tracks for use by visitors to public conservation land in 2021/2022. The proportion of tracks managed to standard this year was 63%, meeting the performance target of 45% which has been exceeded in the last four years (Figure 3 & Table 1).
All graphs can be customised by selecting/deselecting ‘Regions’ from the key. Additional information can be obtained by hovering over year points on the graph.
Figure 1: Percentage of structures ‘to standard’ by region and financial year. The red line represents DOC’s performance target for structures.
Figure 2: Percentage of huts ‘to standard’ by region and financial year. The red line represents DOC’s performance target for huts.
Figure 3: Percentage of tracks ‘to standard’ by region and financial year. The red line represents DOC’s performance target for tracks.
This interactive table displays all of the specific data that informed the figures. The table can be customised by selecting one or more search parameters from the menus in the ‘Region,’ ‘Asset type,’ ‘Financial year,’ and ‘Proportion to standard’ fields. Use backspace to clear selection.
Data quality
The data used in this report have been compiled from DOC’s Asset Management Information System (AMIS), which is an integrated financial and asset management system used to support asset management. This report includes all visitor structures, huts, and tracks recorded in AMIS as open or closed. Data included in this report was extracted from AMIS on 28 June 2022.
Glossary of terms
Backcountry destinations are places where people can do a range of outdoor activities, be self-reliant and close to nature.
Gateway destinations are developed to introduce new participants and to grow recreation in the outdoors.
Icon sites are developed to support the growth of domestic and international tourism.
Local Treasures are managed to grow community connection with, and use of, locally important places.