Whakatipu-wai-Māori Visitor Centre Service Update
From 27 October 2026, the Whakatipu-wai-Māori Visitor Centre in Queenstown will be closed to the public.
DOC Whakatipu visitor services will continue but will move to Glenorchy and we will also have a mobile visitor services unit.
In the interim period - while we are getting our new services ready in October and November 2026, visitors can continue to contact our team by:
WhatsApp: +64 21 945 043 (use anytime)
Phone: +64 3 442 7935
Email: queenstownvc@doc.govt.nz
Facebook: Facebook Department of Conservation Wānaka & Queenstown
Current location
Until 27 October 2026:
50 Stanley Street
Queenstown 9300
- Follow SH6A/Frankton Road, the main road into central Queenstown. Turn onto Stanley Street.
- Car parking is available across the road on Ballarat Street.
Opening hours
- June to September - Closed for Winter.
- October to Mid-May: 9 am – 3 pm
- Anzac Day 25 April: 1 pm – 3 pm
- Open on public holidays, except Christmas Day 25 December, and Matariki.
Information and services
- Conservation stories and information
- Walking, camping, tramping and bike tracks advice
- DOC brochures and maps
- Booking support for campsites and huts
- Routeburn Track check-in
- Safety and weather information